Return Policy

Items that are eligible for return, must be returned in an unused, unopened, and unworn condition, with original packaging and tags within 30 days of delivery for refund. Buyer responsible for return shipping costs. We are not responsible for items lost by the carrier. A 3% fee will be deducted from the return to cover transaction fees that incurred in processing the original order payment. Please understand that as with most online retailers, we are charged every time a credit card is processed. When we issue a return, this credit card processing fee is not returned to us. If you are purchasing high priced items such as night vision equipment, a 3% fee would incur significant loss to our company.

Items ineligible for return are as follows,

Body Armor

Night Vision: All night vision ships directly from TNVC. We do not accept returns on night vision. At this point in the game, if you're investing in night optics, you should be sure of what you need. We are available to ensure you make an educated purchase. Reach out! TNVC has tremendous warranties. If there are any issues for whatever reason with your device, please contact us and we can point you in the right direction. Cancellations for night vision orders will only be accepted for 1 week from the time of order.

How To Return An Item

Email a request for return to joe@strategicdark.com or use the Contact form on our website to receive a Return Merchandise Authorization then,

 Mail your returned item to:

ATTN: RETURNS
STRATEGIC DARK SOLUTIONS
4456 Abbe Road North, #301

Sheffield Village, OH 44054

Include in your package the order number and any significant email correspondence.

Note: Items that have been opened can only be returned with consent from us. Merchandise that has been worn, used, or altered cannot be returned or exchanged.

Exchanges

Exchanges are handled on a case by case basis. Contact us at joe@strategicdark.com to request an exchange.